Your Success, Our Priority: Exceptional Support & Retention Services
At CustomCode, we understand that building a great website is just the beginning. That’s why we offer our Support and Retention service to ensure that your website stays up-to-date, secure, and performing at its best. With our team of experts, you can trust that your website is in good hands.
Our Support and Retention service is designed to give you peace of mind and let you focus on running your business. From regular updates to security checks and backups, we take care of everything so you don’t have to. Our team is always available to answer your questions, make adjustments, and provide guidance to help you get the most out of your website.
We believe that building a website is a partnership, and our Support and Retention service is the foundation of that partnership. We are dedicated to helping you achieve your goals and ensuring that your website is a valuable asset to your business for years to come. Trust us to keep your website running smoothly, so you can focus on what you do best.
- + Updates on a monthly basis
- + Ongoing Support
- + Custom development on a monthly basis
- + Outsourcing / White Label
- + Emergency Help (in 24 hours)
- + Content management on a monthly basis
Selected Projects
In this section, we showcase some of our notable projects in providing top-notch support and retention services to our clients. From email campaigns to personalized support, our team of experts have helped businesses of all sizes enhance their customer experience and retention rates. Explore our past successes and discover how our Support and Retention service can help your business thrive.
Answers to Your Questions about Our Support and Retention Service
Our Support and Retention Service includes ongoing maintenance, security updates, troubleshooting, bug fixing, regular backups, and monthly reporting.
We perform website backups on a regular basis, usually once a week, to ensure that your website data is safe and secure.
Our typical response time for support requests is within 24 hours, although we often respond much sooner.
We use the latest security measures and regularly update our clients’ websites with the latest security patches and software updates.
We provide monthly reports that detail the work we have done on your website, including any updates, fixes, or improvements that have been made.
Simply contact us and we’ll set up a consultation to discuss your needs and how we can best support your website over the long term.